FAQ – Frequently Asked Questions

When is John Gray speaking near me?

Soon, we hope. Visit our Events section to see John Gray’s upcoming speaking events. You can also sign up for email updates by sending him a question at the top of the page.
 

Will John Gray endorse my book?

At this time, John Gray is not reviewing books to endorse. Please do not send sample materials or endorsement requests at this time.

 

Do you donate books to libraries and charities?

Unfortunately we do not have books for donations at this time but you can try to contact the publishers for a specific title.

 

I have a question about one of your products?

We are happy to help you. We are very selective of the products we share with you. We source the highest quality ingredients and create the best products to help you. You can call us at 1-877-564-6472. The best days to reach us is on Mondays, Wednesdays and Fridays.

 

 How do I receive Free Shipping on my order?

Free shipping is valid in the US only on purchases of $100 or more in the same order. Offer is good for the order’s first “ship-to” address anywhere in the United States. Free shipping is only applied to orders using UPS Ground or USPS Parcel Post services. If you choose another shipping option, additional charges will apply. Please allow 7-9 business days for delivery. No adjustments on previous purchases. Offer is non-transferable and subject to change without notice. This offer is not valid on international shipments.

 

I need to return one of your products?

We never like hearing this question but things happen. You can return any product within 30 days for a full refund. Shipping costs are not included. We are unable to refund you for John Gray  & Mars Venus products that you have pruchased from other websites, retailers or companies. We do not accept product returns more than 30 days after delivery. To return a product, complete our Product Return Form located here: http://www.marsvenus.com/Mars-Venus-Product-Return-Form.pdf
Please be sure to include your name, address, daytime phone number and the reason for the return. There is no need to include your credit card information.