Refund & Return Policy

We’re sad to hear something didn’t work out but we’re happy to help!

Courses:

When it comes to self-study courses, we offer a 100% money-back guarantee within 14 days of purchase. Email [email protected] within this time, and you’ll get a full refund — no cancellation fees or questions asked.

If you have joined one of our course experiences that include live chats and community with Lauren Gray, then we cannot offer refunds on those. We want everyone in with both feet and an open heart, ready to commit to each other and the program 100%.

If you have joined one of our live classes with John Gray, we do not offer refunds on those. Consider it like a live event ticket but from the comfort of your own home.

 

Events: 

For non-MarsVenus hosted events, please contact the host as MarsVenus does not manage those tickets or refunds.

For MarsVenus hosted in-person events, please email [email protected] with your request to cancel your ticket.

There is a cancellation fee of 25% of the purchase price if a request is made 7 days prior to the event. We are unable to provide a refund if your cancellation request is received within 7 days of the event.

 

The Book(s): 

All John Gray books are sold through Amazon. All Amazon purchases and returns are to be handled by Amazon.

 

Wellness Products:

All MarsVenus Wellness products (when made available) are sold through Amazon. All Amazon purchases and returns are to be handled by Amazon.

We are unable to refund any John Gray recommended wellness products that are purchased from other websites, retailers, or companies.

 

Have any additional questions? Email us at [email protected]